Experience

Director of Research & Development, Westbrook Technologies

October 2010 – Present

Lead Westbrook’s Fortis and FortisBlue development teams in the creation of a large portfolio of world-class Electronic Document Management (EDM) software products aimed at giving users quick and easy access to critical business documents and information.

Oversee the management of Westbrook’s technical support team in the delivery of industry-leading technical response to Westbrook’s customers and partners.

Director of Professional Services, Westbrook Technologies

July 2008 – December 2011

Led Westbrook’s Consulting, Education, and Custom Development teams in the delivery of outstanding technical and analytical services related to Westbrook’s software product portfolio.

Consulting Manager, Westbrook Technologies

January 2007 – June 2008

Managed day-to-day operations of Consulting and Custom Development groups. Responsible for team of consultants and delivery of services at all software planning and implementation phases including: requirement gathering, SOW generation, scheduling, project management, and post-implementation support. Maintained a 96% staff utilization rate in 2007, grew gross revenue for customer-funded development by 400% in the same year.

Consulting Engineer, Westbrook Technologies

July 2006 – January 2007

Extended Westbrook’s software product portfolio as lead developer on add-on modules for Westbrook’s “It” product line. Developed numerous add-on products including: SignIt, ImageIt, MergeIt, Fortis Portal, and Query2XLS. Integrated customer Line-of-Business applications with Fortis and implemented workflow solutions for our customer base.

Consulting Specialist, Westbrook Technologies

July 2005 – July 2006

Provided technical services including: installing, configuring, integrating, and customizing the Westbrook’s EDM platform for customers across the U.S. and internationally. Preformed analytical services, such as: performing business process assessments, developing document process strategies, and advising our partner and customer base on best practices and design methodologies.

Software Support Engineer, Westbrook Technologies

September 2004 – July 2005

Supported world-wide customer and partner base with level 2 support.

Education

University of New Haven

Masters of Business Administration (expected 2015)

University of Connecticut

B.A. English Literature

Awards

Westbrook Award of Excellence 2012

One of two employees recognized for commitment to excellence.

Westbrook Award of Excellence 2011

One of two employees recognized for commitment to excellence.

Westbrook Employee of the Year 2007

Recognized for outstanding work ethic and achievement.

Volunteer

Connecticut Youth Forum – 2013

Hartford, CT
“The Connecticut YOUTH Forum operates on a single premise: stereotypes are challenged, prejudices are dispelled and communities are built when we TALK, LISTEN, and CONNECT.”

Meriden Westsiders’ Neighborhood Association – 2008, 2009

Trustee, Vice President – Meriden, CT
Served as a community advocate in collaboration with residents and Meriden police department’s neighborhood initiative.

Technology